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Life is a Crap Shoot

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Gary Brumback
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3. Size. Small to humongous. The world's most humongous? My guess is the U.S. government by a long shot.

4. Shape. From flat to tall. The world's tallest? My pick again is the US government. Years ago I counted the number of bureaucratic levels between the entry level claims representative for the Social Security Administration and the President of the US when SSA was still part of the US Department of Health, Education, and Welfare---37 levels. Now that's a mountainous pecking order with the biggest pecker at the top.

5. Performance. This is where the rubber meets the road. If an organization doesn't perform there is no real point in its existing. At the same time, many organizations should not exist because their performance is irresponsible, even disastrously so.

There is a saying in my field that "people make the place." That's only partly true because the reverse is also true; namely, that the place makes the people. Another way of putting it is to show you my equation for organizational performance:

The Organization's + The Organization's = The Organization's + The Actions'

Situations & Circumstances People Actions Results

When the organization is a corporation and part of America's corpocracy I can guarantee you that the place largely makes the people and mostly determines the performance outcomes on the right side of the equation; and the outcomes are usually in the form of negative successes (negative actions such as unethical and illegal ones that succeed in meeting the organization's goals) and negative failures (negative actions that fail to meet the organization's goals).

There are numerous criteria for judging an organization's performance. The criterion of particular interest here for the moment is reliability. I define a highly reliable organization as one that unfailingly delivers the performance that end users expect and want and without any mishaps in the production or delivery phase.

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Gary Brumback Social Media Pages: Facebook page url on login Profile not filled in       Twitter page url on login Profile not filled in       Linkedin page url on login Profile not filled in       Instagram page url on login Profile not filled in

Retired organizational psychologist.

Author of "911!", The Devil's Marriage: Break Up the Corpocracy or Leave Democracy in the Lur ch; America's Oldest Professions: Warring and Spying; and Corporate Reckoning Ahead.

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