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Communications expert, author, and entrepreneur Susan F. Benjamin is founder of Greater Voice Enterprises. Her short features and interviews with everyone from Hollywood celebrities to leading thinkers are aired online and on am/fm venues.
A prolific author, Susan's pieces have appeared in USA Today and The Miami Herald, New York Daily News, Chicago Tribune and other publications through the McClatchy Group. Susan's books include Flash! (Adams Media, March 2010); Instant Marketing for Almost Free (Source Books, 2007); Quick and Painless Business Writing (Career Press, 2006); Perfect Phrases for Difficult People at Work (McGraw Hill, 2007); The Manager's Answer Book (Source Books, 2008), and many others.
Susan's has been featured or quoted in Success, Home Office Computer, Investor's Business Daily, Men's Health, The Wall Street Journal, The Chicago Tribune and numerous other publications. Tom Peters describes Susan's business concepts in his books and talks and she has discussed her ideas on CNN, National Public Radio, Small Business Television, and other broadcasts.
An adviser for academics at Harvard University and MIT, Susan also taught communications-related subjects at Emerson College and Berklee College of Music, where she was an associate professor. She has consulted at Liberty Mutual, Accenture, ATT, Fleishman-Hillard and hundreds of other large and small organizations. She participated in a White House initiative on plain language under the Clinton/Gore administration and trained over 100,000 employees. Among her many clients: the Carnegie Mellon Executive Not-for-Profits Program, FCC and the Social Security Administration.
Susan's research includes assessments of organizational communication processes and studies on how language affects reader-responsiveness. Articles about these findings have appeared in publications such as Scribes Legal Journal, Clarity, Government Executive, and Employment Management Today.
Susan studied philosophy and writing at Boston University and Bennington College. She received her Masters Degree in Writing from Lesley College where she worked with C. Michael Curtis, Senior Editor of The Atlantic.
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