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American Express ICEA
JP Morgan Chase PricewaterhouseCoopers
Interpublic McCann Worldgroup
DuPont DuPont Merck
CIBC Corning
EBS Regulus
Watson Wyatt The Partnership
Strathmore University Hyperwave
Bill has 25 years experience in the Financial Services and Marketing/Communications industry in a variety of "C" level positions and consultancies. He has a history of managing projects that result in significant change in organizational culture. This operational experience has a strong influence on the design of his workshops, seminars and consultancies-they are results oriented.
At JP Morgan as the COO of Corporate Real Estate, he was a key player in the transformation from a commercial bank to an investment bank through the development and construction of high tech offices in 23 markets around the world that reflected the new organizational culture. He went on to develop cross functional risk management processes for penetrating new markets and establishing new products. He also created the first proactive operational risk management process designed as a vehicle to communicate opportunities as well as hazards.
At Price Waterhouse, Bill established the North American Operational Risk Management practice which focused on the "upside" of risk ? the choices an organization needs to make to stay competitive. He developed a groundbreaking approach to converge differing perceptions of risk as well as corporate level scorecards that communicated risk profiles across a portfolio of business units. He expanded his practice to the marketing services industry, initially as a consultant to McCann Erickson in professionalizing the wholly owned subsidiary that provided IT services and then as a consultant to Interpublic as they began to centralize operational services.
At the request of Interpublic he assumed the position of CIO of McCann Worldgroup for a period of 18 months to facilitate the transition to a more centralized organization for operational services. While at the agency, Bill developed a global collaborative system as the foundation for supporting the cross-discipline business strategy of Demand Creation. He is featured in numerous industry magazines (CIO Magazine, Business Finance Magazine, Business Credit Magazine) has authored an executive briefing on managing risk in marketing services published by the Cutter Consortium and has published a series of articles that are widely distributed on the Internet (i.e. www.bettermanagement.com , www.continuity central .com) and is a significant contributor to Q Financial, an encyclopedia of risk management strategies that will be published by Bloomsbury Press in October 2008.
Over the past three years Bill has conducted workshops in Bangkok, Thailand, Singapore and Nairobi, Kenya. Through his relationship with Strathmore University in Kenya he provides consulting services for a variety of financial and health care companies and maintains an active correspondence and consultation with business leaders throughout Africa, Asia and Europe.
Bill holds a clinical degree and, for the first ten years of his professional life worked with adolescents in the South Bronx and East Harlem, an experience that taught him the very difficult skill of how to listen.
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