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Clare Crawford-Mason was the producer of the NBC documentary, "If Japan Can, Why Can't We?" which reported on Deming's work in Japan and the co-author of Quality or Else: The Revolution in World Business, Thinking About Quality: Management, Wisdom and the Deming Philosophy, and The Nun and the Bureaucrat: How They Found an Unlikely Cure for America's Sick Hospitals, and numerous other documentaries on better management.
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