His last section tells a fictionalized story of his experience working for "The Corporation " in a place called Television Centre, a sprawling labrynth of a headquarters "for which there is no map. "
This is a metaphoric reference to the BBC 's production emporium in London 's White City where I spent a day last week discussing the ways Big Media lost its way, and is struggling hard to map out a new strategy to regain public trust. That occasion was the pricey "We Media " conference, co-sponsored by Reuters, in association with a U.S. think tank called The Media Center. It discussed how the media system has to adopt new technologies and ways of working or die.
Mapping out the contours of the emerging media system is now on the agenda of consumers and creators in consciousness industries all over the world. Suddenly, many major media combines --perhaps still more outside America than in --have put aside their institutional arrogance and realized that their traditional approach is no longer selling. Some also recognize that they are driving viewers away with sleazy infotainment and a decontextualized emphasis on breaking or "rolling " news.
Leading executives are now interested in moving beyond broadcasting into broadband, integrating so-called user-generated content like citizens journalism including blogs, podcasts, videos and photos. They are opening their doors to "the people " while insisting, at they same time, they will not "lower standards " of accuracy, impartiality, balance and other boilerplate blah-blah.
Finally, some of the mighty voices of media authority and their know-it all gatekeepers of content are realizing they don 't have all the answers and that maybe, just maybe, their viewers and listeners have a right to be heard and have something to say beyond sending in eyewitness video or catchy camera-phone pix.
My own voyage of exploration in this media shift has taken me in just a few months to what seems like a non-stop global talkathon of endless conferences, forums, workshops, panels and debates in places like Slovenia and Copenhagen, from one side of London to another and the wild east of Kazakhstan, with a pit stop in Newark New Jersey. In all of these locales, I have been doing some speaking but more listening.
As the frequent flyer miles pile up undermined by the jet lag, I find myself engaged in this same search, asking what can we who want a better and more democratic media system do differently to keep up with fast moving trends of change. How can we attract audiences and build a movement for change?
The discourse is not academic or contrived. Necessity remains the mother of invention. Wherever I go, I carry my critique on what 's wrong with modern journalism in the form of books and videos in my luggage but some of it already feels tired or obsolete as if we are already in a post-journalism age where millions want to hear the sound of their own voices much more than my own or those of other "professional " practitioners and pundits.
In every location, the business buzz bristles with innovative ideas, new software and reluctant acknowledgements that the media system is being changing radically and that a new generation doesn 't want what many of the media companies have been offering.
New satellite channels --the subject of a conference backed by UNESCO that I later attended at Copenhagen 's Business School --are fragmenting the audience even more into special interest slivers. Most are offering more of the same but the Arabic news channels and others targeted to ethnic minorities and diasporic communities are offering impactful programming with different outlooks and programming,
Unfortunately, many are using bottom-up content to help them keep top down control. For them it 's a way to "enhance " their commercial products and infuse them with the aura of populism. They have realized they can add bottom-up creativity and diverse points of view without diluting their corporate narrative which usually denies (and conceals) that it has any point of view. They don 't care what you say as long as they can get it to pay.
On the positive side, Reuters has made a deal to distribute Global Voices online, a valuable aggregator of blogs from around the world while BBC is encouraging citizen engagement.