Most Popular Choices
Share on Facebook 21 Printer Friendly Page More Sharing
General News   

IBM, Darrell Issa, and Millions of "Lost" White House Emails

By       (Page 1 of 2 pages)   4 comments
Follow Me on Twitter     Message Jason Leopold
Become a Fan
  (7 fans)
IBM, Darrell Issa, and Millions of "Lost" White House Emails
By Jason Leopold
The Public Record
May 08, 2008

Published in : Nation/World
click here  

At a Congressional committee hearing in February, Theresa Payton, the chief information officer at the White House Office of Administration, testified that White House emails sent and received between 2003 and 2005 fell into a virtual black hole when the Bush administration transitioned from Lotus Notes to the Microsoft Outlook email exchange-a system that apparently was incapable of copying and archiving emails from Lotus.

For Congressman Darrell Issa, (R-Calif.), who sits on the House Oversight and Government Reform Committee and accused the committee's Democratic leadership of trying to embarrass President Bush, Payton's succinct testimony solved the mystery surrounding the disappearance of perhaps millions of emails, many of which are said to coincide with high-profile political scandals, such as the leak of covert CIA operative Valerie Plame Wilson, and a Supreme Court ruling involving Vice President Dick Cheney's energy task force documents.

Issa stated unequivocally that Payton's testimony confirmed that the missing communications were not the result of deliberate malfeasance by the White House or negligence by the administration's technology staff, but simply a computer glitch that ensued when the White House wanted to phase out an archaic email program.

In an exchange with Payton, Issa characterized Lotus notes as "wagon-wheel" technology.

"I wouldn't want to do business with somebody still using Lotus Notes or still using wooden wagon wheels," Issa responded. "If I understand correctly, though, certainly I checked with the House of Representatives, we can no longer support it for members who want to stay on it."

In the far corners of the Internet where people engage in online discussions about computer-related issues and computer-related issues only, Issa's characterization of Lotus Notes as a Betamax type of technology was the equivalent of blasphemy. Moreover, to suggest that a switch from Lotus Notes to Microsoft Outlook is the reason that the White House cannot locate millions of emails shows a level of incompetence by Payton, the White House's chief information technology officer, according to several email technology experts.

Shortly after the February 26 committee hearing, several users of Lotus Notes contacted Ed Brill, an executive at IBM who specializes in the Lotus Notes software, concerned that the way Issa and Payton characterized Lotus Notes would be bad for business if they continued using the software.

In a blog maintained by Brill, the IBM executive wrote that calls from users and "partners" of Lotus Notes became so "dramatic" and created such a terrible public relations problem for the company that he was forced to call Congressman Issa's office and demand that he amend his testimony about Lotus Notes.

"The sequence of events that followed that was quite dramatic for me, even after 20 years in the industry," Brill wrote in a March 23 blog post. "I ended up on the phone with [Issa]. I have received a letter from the Congressman, which I hope to publish in the next week or so. The hearing testimony will also receive an amendment clarifying the intent of the commentary about Lotus Notes."

In a brief interview, Brill said he was not authorized to speak on behalf of IBM, but said he found it "suspicious" that the White House had not recovered "old data" prior to the switch from Lotus Notes to Microsoft Outlook. He added that he could not provide me with a copy of Issa's letter because it contained confidential information about Lotus Notes software. However, Brill said that Issa agreed to amend his testimony to reflect that "Lotus Notes is a viable product" and that he erred when he characterized it as "wagon-wheel" technology.

Issa's office did not return emails or phone calls for comment.

These turn of events in the yearlong case of missing White House emails underscores a deep disconnect that exists between computer experts who believe Bush administration officials have either been incompetent in archiving presidential records or have knowingly destroyed the data to cover-up their actions, and officials like Issa and Payton who blame the implementation of new technology to explain the disappearance of the emails.

David Gewirtz, a former computer science professor who has written more than 600 articles about email and recently published a book on the email controversy, "Where Have All the Emails Gone," believes administration officials including Payton have been playing fast and loose with the facts, particularly as it relates to the cost of recovering lost emails and the time it would take to retrieve it.

Gewirtz said Payton has misrepresented "the cost to manage data recovery by at least an order of magnitude" and has done so in an attempt to "dissuade Congress from pushing recovery."

At the committee hearing in February, Payton pegged the total cost of recovery at about $15 million. In a sworn affidavit filed last week with U.S. Magistrate Judge John Facciola, Payton said the White House should not be forced to undertake a search for missing emails on individual computers and hard drives because it would be too time consuming and very expensive.

"That's just plain silly," Gewirtz wrote in an article published in the February issue of Outlook Power Magazine.

"We're talking about mounting a tape or a disk and running a program," Gewirtz wrote. "You can buy an IT guy for nearly a year for $50,000. But if it takes that IT guy a full year to run one restore, that's a dude you need to fire. Also from the Wildly Exaggerated Claims Department, Payton said it would cost $500,000 to buy the servers to do the restores. That's quite off the mark. I just checked with the Dell site. A nice PowerEdge server with 4GB of RAM and four one-terabyte hard drives is $4,377. A half a million bucks will buy you 114 of these servers."

Additionally, Payton stated in response to a show cause order issued by Facciola that the White House had a "refresh policy" that resulted in the destruction of its hard drives every three years "in order to run updated software, reduce ongoing maintenance, and enhance security assurance." As a result of this policy, Payton said, any emails that are missing would unlikely be found.

Next Page  1  |  2

(Note: You can view every article as one long page if you sign up as an Advocate Member, or higher).

Rate It | View Ratings

Jason Leopold Social Media Pages: Facebook page url on login Profile not filled in       Twitter page url on login Profile not filled in       Linkedin page url on login Profile not filled in       Instagram page url on login Profile not filled in

Jason Leopold is Deputy Managing Editor of and the founding editor of the online investigative news magazine The Public Record, He is the author of the National Bestseller, "News Junkie," a memoir. Visit (more...)
Go To Commenting
The views expressed herein are the sole responsibility of the author and do not necessarily reflect those of this website or its editors.
Follow Me on Twitter     Writers Guidelines

Contact AuthorContact Author Contact EditorContact Editor Author PageView Authors' Articles
Support OpEdNews

OpEdNews depends upon can't survive without your help.

If you value this article and the work of OpEdNews, please either Donate or Purchase a premium membership.

If you've enjoyed this, sign up for our daily or weekly newsletter to get lots of great progressive content.
Daily Weekly     OpEd News Newsletter
   (Opens new browser window)

Most Popular Articles by this Author:     (View All Most Popular Articles by this Author)

CIA Watchdog Report Says Detainees Died During Interrogations

Whistleblower: BP Risks More Massive Catastrophes in Gulf

Newly Released E-Mails Reveal Cheney Pressured DOJ to Approve Torture

Army's "Spiritual Fitness" Test Comes Under Fire

VA Confirms 18 Vets Commit Suicide Everyday

Newly Declassified DOD Documents Reveal Detainees Tortured To Death

To View Comments or Join the Conversation:

Tell A Friend