| Airlines are shrinking the size of their seats, raising revenue but also tensions between frustrated passengers. Southwest, the nation s largest domestic carrier, is installing seats with less cushion and thinner materials " a svelte model known in the business as "slim-line. It also is reducing the maximum recline to two inches from three. These new seats allow Southwest to add another row, or six seats, to every flight " and add $200 million a year in newfound revenue. |
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