Is this the 21st century? And, if so, where are the knowledge skills being imparted to new students like me? In short, we with attention deficit can be too easily overwhelmed. ADD sufferers with bad back, bad neck pains, and chronic fatigue find it even harder to focus while perusing the KU websites.[4]
The whole point of serving students and enrolling them in a better or more efficient way is now being thrown out the window for me--one of many would-be older-returning students. In January, the one-size-fits-all-confusing-online enrollment system at KU charged me some 400 dollars for not being able to un-enroll in several classes by the university's oblique deadline ( a deadline I had taken weeks to find online an only with technical help).
In short, the paperless university had blind-sided me and charged a 400 dollar penalty due to the inflexible-paperless approach of enrollment for non-distance learning courses at KU. It has since kept me from enrolling in Summer II 2011. The bursar or registrar is unforgiving in maintaining a hold on my account (to register).
NOTE: I had been planning to attend full-time and take classes at the Lawrence campus this Spring 2011, but family and financial considerations had forced me --in the period between Christmas 2010 and the end of January 2011--to try and switch my enrollment to simply a single online course. (My wife and child had both needed extra money for physical needs in 2011 than I had set aside for or felt like borrowing.)
BUZZWORD--PAPERLESS ENVIRONMENT
The un-enrolling process at KU form me in January 2011 was a nightmare for me online. (I did manage to enroll in one new course but I was blocked by the bursar's office from taking that online course.) Believe me. KU's paperless university was a horror for me in January 2011 and it cost me weeks of stress, emails, phone calls, and contacts to help desks, registrars, and the bursars. Worse still, I still have a hold on my account. Even though I have begged the Ombudsman and the disabilities office at KU to help the Bursar see the light--or at least to forgive me the penalties charged me in January.
In conclusion, in my case, the enrollment (and un-enrollment process or) regiment at KU is a student-adversarial system (especially since we are encouraged to enroll online and not in person) which appears to have been created by the out-of-control example of the modern paperless university, i.e. the University of Kansas.
As I listen to the I-pod panel discussion above on " The Paperless University: Myth or Reality"
http://podcasts.fredonia.edu/node/11
several discussants point out that the onus falls fully on the paperless university for training 21st century students to be able to do research, learn, and cooperate with other scholars in a modern paperless academic setting.
I would say the same onus should fall on the university for the initial enrollment phases at the university. Nevertheless, the unforgiving bursar and registrar at KU still wants my money for taking no-class-at-all Spring 2011. Recognition of this basic fact of the university's role or duty in training consumers is absolutely essential for the modern university to comprehend or internalize -- paperless or not -- i.e. in order to function and to serve society and its potential consumers, such as myself.
Yours,
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