Actions always speak louder than words. Wal-Mart's fierce battle to avoid the fine says more about company values than any amount of legal briefs or PR. The attorney for an injured shopper states, "They don't want to take responsibility realistically for what they did."
So in answer to Fortune's $14.3bn question: Is Wal-Mart Stores a great company, or what?
If "great" means only bottom-line profits, maybe so.
But if "great" includes the human-bottom line that requires a company to place the sanctity of life and dignity of human beings ahead of profits?
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Monika Mitchell is the Chief Executive Officer of Good-b (Good Business International)a leading new media company xcelerating the movement for better business for a better world.