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Build Customer Loyalty - Cost - $0.00

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David Kanegis
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Here's a Mind Acrobaticsà "ž challenge for anyone looking to improve business performance at no cost!

Pick a work week How about Monday, March 2nd?

  • Commit to perform one act of kindness during business hours for all five days.
  • When the weekend rolls around see how you feel.
  • Continue this practice for a few months.
  • Assess your business' performance three months down the road.
  • I can virtually guarantee you'll be surprised and pleased with the results.

    Good will and kindness are innate components of human nature. Yet often we get so caught up with the stress of making our numbers, EBITDA or simply getting through the day that we lose awareness of what's most important.

    Be mindful and you'll enjoy work life more & feel less stressed. Businesses flourish when employees are happy and content. The trickle-down effect to customers is contagious.

    There are so many NO COST benefits of building sustained loyalty. Enhancing employee morale will result in:

  • Smiling faces" which will spark,
  • Delivery of quality service" which includes,
  • Responsiveness to customer's needs.. which results in,
  • Prompt attention to the smallest details" which ensures,
  • Satisfying customers and making them feel they are getting the most bang for their buck" which costs nothing!
  • And you have loyal customers who will stick with you and go on social media to spread the word about their satisfaction with your company.

    All of the above may sound like a no brainer. How does your company stack up?

    Add a bit of the above to all the data your CRM provides. Create an eclectic approach that works best for your business. Get creative and continually refine until you come up with a great formula. I did. It's called Loyalty Lock Marketing.Ã "ž It really works and it's not brain surgery, just plain old common sense.

    Employees & customers keep your business thriving. Invest in kindness.

    A version of this article was originally published in the Business section of The Good Men Project.

    Kindness is a state of being. It's never to early to start living and modeling it

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    David Kanegis Social Media Pages: Facebook Page       Twitter Page       Linked In Page       Instagram page url on login Profile not filled in

    David Kanegis is a Certified Professional Coach. He developed Mind Acrobatics(TM) a series of "self-empowerment" exercises and techniques designed to enable people to create and sustain life changes. Dave holds MA's in Psychology & (more...)
     

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