From David Leonhardt, NY Times:
When Harris Poll ranked the American companies for best reputations two years ago, the top three were all technology companies: Amazon, Apple and Google. Last year, those three were all still in the top 10. In the 2018 version, though, only Amazon remained at the top. Google had fallen to #28, and Apple to #29. Facebook was down at #51 (and has never been very high).
Other NY Times articles on Facebook specifically:
“The cost of living in Mark Zuckerberg’s internet empire,” Brian Phillips, The Ringer
“Can Mark Zuckerberg fix Facebook before it breaks democracy?” by Evan Osnos, The New Yorker
Walt Mossberg, the veteran technology journalist, on why he’s quitting Facebook
“If Congress doesn’t understand Facebook, what hope do its users have?” by Issie Lapowsky, Wired.