Where would we be in this Internet age without Tech Support ~ but every advancement in communication has had the same need. Imagine the dramatic shift from reading scrolls to reading books, without Tech support: Allen L Roland
I remember, many, many years ago, when I made the shift from my electronic typewriter to my first computer. It was like learning to walk, each step a little wobbly and yet excited about the new world I was experiencing through my eyes and, of course, the internet.
It was also a humbling learning experience and thank God for Tech support. It started with my webmaster, then my Internet provider and countless other sources of technical information when I needed it ~ and most of questions had simple and obvious answers.
I'm not talking about manuals here ~ I'm talking about human interaction. For example, imagine what it must have been like in the dark ages when books began to replace scrolls ~ 2 minute Video
http://www.youtube.com/watch_popup?v=I7PWhDK-EFg#t=14
Allen L Roland http://allenlrolandsweblog.blogspot.com
