The biggest lie of all is that USPS is an antiquated, unnecessary, failing civic institution that simply must give way to electronic technology and corpo-rate efficiency. This is nothing but ideological hogwash spewed by private profiteers and political quislings. Obviously, the Postal Service is no longer the only player making the rounds, and it must make some major adjustments to find its proper fit and new opportunities in the marketing and public service mix. But this requires top management and polit-ical overseers to be a bit more creative and business- like than constantly cutting, closing, outsourcing, eliminating--and giving in to the bashers and slashers.
This is the time to innovate, offer new services and products -- don't shrink, expand! Start with three phenomenal assets that USPS has: (1) that network of 32,000 retail outlets (many of them historic and even works of art) that form the most extensive local presence of any business or government in America, drawing more than seven million people into them each day; (2) an experienced, smart, skilled, and dedicated workforce of nearly 600,000 middle-class Americans who live in the communities they serve and are brimming with ideas and energy to move the Postal Service forward -- if only those at the top would listen and turn them loose; and (3) the general good will of the public, which sees their local post office and its employees as "theirs," providing useful services and standing as one of their core civic institutions (in a 2009 Gallup Poll, 95 percent of Americans said it was personally important to them that the Postal Service be continued).
Let's build on those big pluses. This is one government program that really works for the people, but it can work better and do more. Here are just a few ideas:
- Go digital. John Nichols reports in The Nation magazine that
USPS already has the world's third-largest computer infrastructure,
including 5,000 remote locations with satellite internet service. Expand
that into a handy consumer service offering high-speed broadband all
across the country. Rather than bemoan the loss of postal business to
the internet, become an internet hot spot in town after town for
universal email, digital scanning and forwarding of documents, etc.
- Expand the store. Sen. Bernie Sanders wants to let post
offices sell products and services that they're now barred from offering
(thanks to corporate opposition and congressional meddling). Sanders
suggests allowing sales of cell phones, delivery of wine, selling
fishing licenses, notarizing documents, etc. This would be a boon to the
people in poor neighborhoods and rural areas who don't have convenient
access to such services.
- Seven days. Instead of reducing service, be the only entity
that offers reliable delivery service to every community in the country,
seven days a week.
- Bank here. From 1910 until bank lobbyists killed it in 1966, a Postal Banking System operated successfully through local post offices all across the land. It offered simple, low-cost, federally insured savings accounts to millions of "unbanked" Americans who couldn't meet the minimum deposit requirements of commercial bankers or afford their fees. Today, banks are even less interested in servicing the steadily rising number of poor people, leaving them to the un-tender mercies of payday lenders and check-cashing chains. So let's bring this small-deposit banking system back into our easily accessible and familiar neighborhood post offices to serve these people and create loan funds for investments in local communities.
America's postal service is just that -- a true public service, a grassroots people's asset that has even more potential than we're presently tapping to serve the democratic ideal of the common good. Why the hell would we let an elite of small-minded profiteers, ranting ideologues, and their political hirelings drop-kick this jewel through the goal posts of corporate greed? This is not a fight merely to save 32,000 post offices and the middle-class jobs they provide -- but to advance the BIG IDEA of America itself, the bold, historic notion that "Yes, we can" create a society in which we're all in it together.
That's worth fighting for, which means that you and I must add our voices and grassroots activism to those who're daring to confront the cants and greed of the privatizer elite. It means standing up to them, but most importantly standing up for ourselves, our values, our country.
(Note: You can view every article as one long page if you sign up as an Advocate Member, or higher).