Back to Thursday, August 25, 2011. We arrive at 9:45 and are about the 25th people in line. The place opens at 10 am. The line reaches the parking lot by the time the doors open and we make it to the information counter.
Important side note: Ahead of us, the woman who was first in line had 2 small kids with her. She went to the information counter, filled out paper work, and was ready to hand it in. She stared at the huge line (now at least 70 ppl.) trying to figure out how to turn in the paper work she'd been given. "Mama, I have to go potty," her son said, so she exasperatedly took her kids into the restroom.
Since I'd been there the week before, I knew that people who'd already been to the counter and had completed paper work could just make their way up to the front of the line again. But no one else was telling people this. So I followed her into the bathroom and said, "I know this is weird, but I saw you out there and I think you can just take your form to the counter again without waiting in line. If I'm wrong, just do it anyway." She thanked me profusely, because, hey, she has TWO KIDS with her at this crowded DMV, and who knows, perhaps she has a job she's hoping to get to before noon, or perhaps just a place she needs to take those kids...etc. etc. etc..
So then we made it to the Information Counter and began our story. We explained that my mother had moved here, was living with me, no income statements, no utilities, no banks, etc.
My mom presented the following:
- Her passport
- Her previous Ohio license
- Mail with her new WI address on it from her law firm
- Mail with her new WI address on it from her national banking institution
- The U.S.P.S-- a federal government agency, see residency req. above--official Change of Address confirmation card with her old and new addresses on it, sent within the last 90 days
And we were informed by the women assisting us that these were not sufficient to prove residency.
So, here's my mother's account of what happened next (also typed up in an e-mail note-- we Meachams use the pen as a sword):
On its front the USPS notice had a banner stating: "official confirmation of address change "and listing both the " from" and "to" addresses which it was confirming. When I most confidently (but still politely) presented all of this , the clerk said these documents were still insufficient. Less politely, but not demanding, I produced a print out of their website list ,and called her attention to each item in my group and particularly noted the section on the acceptability of letters from a government agency.
I told her that as the USPS was a federal government agency, I had met all of the requirements. The clerk said no-- we don't accept anything from the post office because anyone can change their address to commit fraud, etc.
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