Long-term sustainable change happens if people discover their own power. The key is moving the centre of gravity in the decision-making, moving it closer to people in the community, in the field, and so forth -- and away from a centrally directed, top-down approach. For the first time in human history, technology is enabling people to really maintain those rich connections with much larger numbers of people than ever. [full quote][add comments][Rate][Share]
What makes eBay successful... the real value and the real power at eBay is the community. It's the buyers and sellers coming together and forming a marketplace.