Study: Insurers lack Medicare answers too

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At seattlepi.nwsource.com

Seniors should think twice about relying on guidance from private insurers. Many of the 43 million people eligible for Medicare drug coverage rely on insurers' call centers for information about what plan would best meet their needs. In March, investigators made 900 calls to 10 of the largest drug plan sponsors. They said they got complete and accurate answers only 1/3 of the time.

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At seattlepi.nwsource.com

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