Americans Elect--Bogus or for real?

I've read far more than I care to about this site, http://www.americanselect.org/ . Gone back and forth, pushed for people to vote on it, asked many folks about it, gotten reasonable answers, and in spite of seeing shadowy folks behind it, think it might be a viable option to the current duopoly of Democrats and Republicans (as you may know, I am personally advocating for Rocky Anderson, of the Justice Party). 

However, after several attempts to log on, like half a dozen, I cannot do so. I've written their anonymous team for help twice. Below are the last two emails, mine and theirs (reverse order in time), from over a week ago. 

But my point now is this: If this is site is blocking others from registering, I'd like very much to know about it. Even failure to allow one eligible voter to cast a vote should be enough to invalidate it, no matter how much money they spend to get on the ballot in all the states. 

P.S. I am a reasonably patient person, but the patience they advocate for me is rapidly running out, as is the time for valid use of the site for voting. I'll send them a link to this post, and post their answer and further info, should there be any.

Thanks for your message. All delegates are give three attempts to verify their identity through our website in order to ensure the authenticity of the vote.
You will be able to verify your identity through an alternative process shortly. Thanks for your patience!

Best,

the AE Team